The Largest Salesforce + Vlocity transformation program in the Southern Hemisphere involved moving 10M customers away from Siebel.involved B2C transformation and migration of all channels Sales, Service, Self Service, etc. into the new age Salesforce + Vlocity Platforms.
Retail Mobile Services
retail fixed standalone voice services from Siebel into Salesforce
LEADING ARCH SUPPORT
Helping the Salesforce and Vlocity Product Team to shape up the product roadmap.
Highly experienced hands-on Dev support.
A GSI left and Australian telco with a complex Ecommerce platform they were unable to get value from. MCL has been running the SF+Vlocity B2C stack for more than two years, constantly showing value of the platform. Client outcome: competitive advantage in speed to deliver iPhone and other product launches
HANDS ON DEV SUPPORT
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Explain business value Roadmap Managing SW Vendor
Identify potential talent Support on training paths Work shadow and mentor
Telco in the ANZ region embarked on a transformation to enable new highly available B2C Commerce Platform moving from clunky AMDOCS systems.Unique tech stack consisting of Salesforce Commerce Cloud + Vlocity + Mulesoft which brought best of breed purpose-built Industry aligned solution to help the company launch new and innovative products fast to the market. Client outcome: First go-live in just 3 months
ARCHITECTURE GUIDANCE
Industry leading thought leadership to come up a unique Tech solution (consisting of complex platforms like Commerce Cloud + Vlocity and Mulesoft working together
High experienced onshore + offshore dev team to deliver this work in record time
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